Voice & Collaboration Solutions

Voice Solutions

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What Are the Types of Managed Voice & Collaboration Solutions Offered by ORANOC?

Voice & Collaboration Solutions

ORANOC, Inc. continues to be a premier voice and collaboration provider in the region with an experienced staff that will provide you with the best and most cost-effective solution for your communication needs.

We have a wide range of solutions to help your company communicate more effectively. From simple telephony solutions to collaboration systems on a global scale, on premises or hosted, ORANOC provides the best solutions possible for voice and collaboration.

Types of Solutions We Offer:

On-premises cloud & hybrid-based solutions
Desk phones, PC-based soft phones and mobile apps
Contact center solutions ranging from simple call routing to sophisticated call queues
Design, consulting and implementation services
Training and support services

Benefits of Voice & Collaboration Solutions:

Frequency & Quality
Improve the frequency and quality your internal and external communications.
Better Business Decisions
Increase the speed of your businesses decisions by improving the way that you communicate.
Decrease Waste Time
Decrease wasted time traveling with face-to-face, real-time collaboration meetings any time and any where.
Real-Time Communication
Never miss a thing by giving your team the tools to communicate in real time, as well as the ability to record and save meetings.
Remote Employees
Your remote employees with always be included in office meetings and communication.
Phone Integration
Utilize a desktop chat client with presence and phone integration.

Professionally designed solutions, implementation and support

Our voice engineers will work with you to understand your needs and design a solution that meets your business requirements. Following implementation, we provide ongoing support and user-training.

Feature-rich, cost-effective solutions

By offering several best-in-class platforms with different options for your budget and organizational requirements, we are able to deliver technology that incorporates leading products, features, and solutions.

Hardware and software procurement

We can help you find the right phone system hardware and software for your organization at the best price. Procuring through ORANOC streamlines the ordering and setup process and offers you expert guidance.

24/7 Ongoing Support

Whether you need a quick programming adjustment, assistance with a critical issue, or support for something in between, our team is ready to help. With 8×5 support center availability and 24×7 emergency response, our certified engineers and in-house inventory are only a call away

Advanced Analytics and Reporting

Gain insights into call volume, response times, and other key metrics with advanced analytics and reporting tools. These tools can help you optimize performance, improve customer satisfaction, and make informed decisions about your communication needs.

Scalability and Flexibility

With the option to deploy the solution on-premises or in the cloud we design voice solutions that grow with your organization and make it easy to add new lines, features, or locations as needed.

Understanding Fit

Our process is collaborative from the start. As we discuss your expectations, we communicate openly, and we keep the promises we make.

Understanding Needs

Through our discovery process, we seek to build an accurate understanding of your needs so that a sound and mutually understandable promise can be made.

Partnering for the Future

Throughout our partnership, as we keep the promises we have made to you, we enrich the value of services with a continuous focus on practical next steps.

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